100% Satisfaction Guaranteed
At the Grizzly Hackle Fly Shop we make sure you get what you want and need. For the last 10 years we have given a 100% satisfaction guarantee on everything we sell. Our customers love it! Here are a few examples you will like:
If the fly line you purchase from us does not cast just right, we will get you the one that will. If you wade in your new wading shoes and they just don’t feel right, we will give you 100% credit toward the size or style that does feel good. Even further, if you buy a fly rod and do not like it after fishing it, the same 100% satisfaction policy applies. We will find the fly rod you love to fish!
Whatever product you buy from us, we stand behind it. If for some reason we can not find the perfect product or you change your mind on your purchase, we will give you a 100% refund, less applicable incurred shipping costs.
Anyone who has purchased retail goods from us or taken our guided float trips out of our Missoula, Montana fly shop will tell you, at the Grizzly Hackle, we stand behind everything we do or sell. That is a promise and commitment we hold as sacred. We love what we do– providing our customers with exceptional gear, legendary service and unforgettable fishing experiences. When you shop with us we want you to be part of our family.
Sincerely,
Brendan Bannigan
Owner – Grizzly Hackle
Return Policy
What can be returned?
Any item you purchase from us can be returned.
When do items need to be returned?
Return within 90 days if possible.
Where do items need to be returned?
215 West Front St.
Missoula, MT 59802
How do customers return items?
Return the items with a brief letter of if a refund is needed, a replacement of the item, or a different size.
Shipping for returns?
Original shipping rates are not refundable. Customer pays return shipping.
Credit for returns?
Credit can be given for returns or a full refund. Customer pays return shipping.
To Return Products:
You can either bring your products and your invoice to our downtown Missoula shop or you can mail the products back to us and we’ll credit your card right away. You can mail the items back to us using the carrier of your choice to:
Grizzly Hackle Fly Shop
215 West Front Street
Missoula, MT 59803